How to Group Services into Product in ArchiMate?

How to Group Services into Product in ArchiMate?

In ArchiMate, you can group a collection of services to form (financial or information) products as illustrated in the example below:

How to group services into product in ArchiMate

In the Figure above, a group of six services together with the insurance policy contract forms a product called Travel Insurance that specifies the characteristics, rights and requirements associated with the product. These services are often organisational services, but application services may also be part of a product. This ‘package’ is offered as a whole to (internal or external) customers.

‘Buying’ a product gives the customer the right to use the associated services. The value of a product or service is what makes some party appreciate it. Value is often expressed in terms of money, but non-monetary value is also essential to business, for example, practical or functional value (including the right to use a service), and the value of information or knowledge. In this case, the value associated by the client of the travel insurance would typically be something like ‘to be insured’ or ‘security’.

References

Leave a Reply

Your email address will not be published. Required fields are marked *